Travel and Tourism Advanced Diploma
Computer Skills:
Introduction to using windows XP
Microsoft Word
Microsoft Excel
Presentation & Conference design using Microsoft PowerPoint
Outlook
Languages:
General English, Introduction
General English, Advanced
English Conversation
Introduction to French
Course Requirements:
Introduction to Management:
Self development and performance improvement.
Positive attitudes and organizational loyalty
Communication: meaning, importance, and types (verbal and nonverbal)
Communication aids and techniques
Fundamentals of Travel and Tourism
World Destinations Geography
Domestic and International Airline Tariff and Ticketing
IATA/UFTAA Global Distribution Systems (GDS) Fares and Ticketing
Professional Selling Skills
Accounting for the Tourism Industry
Airline Reservations Global Distribution System (GDS) Training
Service Across Cultures
Assisting Travellers With Disabilities
Group Travel Design & Marketing
Professional Development
Introduction to Local Tour Guide
Career Days
Career Development
Computer Lab
Tourism Research Project
Work Experience
Customers with Disabilities
Solving Problems Through Service
Emergency First Aid
Leadership
Call Center Training
Strategies on how to deal with work pressures
Time management
Duration:
450 Hours
